Think twice before you want to buy Perodua's car

This is my personal experience... 100% true story....

I have a new car, Perodua Viva and take it on 7th June 2007...

At first the car is quite good...

After few months, the cigarette lighter spoil... I brought the car for warranty claim in Ipoh... However they ask me to wait for the spare part to reach as they need to book it. They told me that I need to wait about 1 week. Finally they called me after 3 weeks...

After 8 months ++, the cigarette lighter spoil again... I just leave it for service later as I seldom use it...

After 9 months, on 7th March 2008, one of the door handle spoil. This time cannot wait anymore. It is very troublesome as the door now cannot be opened from outside. I have booked a slot to service on 11th March 2008 together with the cigarette lighter in Melaka. This time they settled the cigarette lighter on the spot.

However they ask me to wait for the spare part of the door handle to reach. I asked the first girl she told me maybe 2-3 weeks. Then I asked another guy which seems like higher post, he said DON'T KNOW!!! He said they dunno when the spare part will reach! Then he saw my address in Ipoh, so he asked where will I be around as he afraid when the spare part reached then I am not in Melaka. Then I told him I will in Melaka until May. I asked him I no need wait 2-3 months is it? Then the stupid fellow told me he also DON'T KNOW!!!

I really so angry with this answer. Malaysia now very big is it? Even from East Malaysia send to KL then to Melaka, 1 week is also more than enough to reach. Still need to wait 2-3 months or even more than that? Let the spare part walk around Malaysia also enough time la!!! Today is already 21st April 2008. I have waited for SIX WEEKS!!! shit la... so simple spare part like this also not prepared... or a lot of people facing the same problem so they finished up their stock? 6 weeks already... It is so troublesome as every time I need to open the door from inside. Really rubbish service center... No brain!!! I really dun understand why need to wait so long... Until now what news also dun have... I have send an email to complain last few weeks... also no news one... dunno they set the rubbish website for wat? If u dun care customers' complaint, then dun set the website la... wasting time... so so so rubbish. really more rubbish than rubbish... It's like SHIT!

PERODUA SUCKS!